337 passages, newest first · 15 ms
`0:47:18`
people to make decisions that way. And when we have conversations, I'm talking with my team about something, I'll often go, I don't really know. It feels like this. It feels this way. And they'll say, I feel this way. And I'll ask them, how do you feel? How do you feel…
`0:48:03`
Is something we talk more about at work than pretty much anything else, which is like, how does this screen feel? How does this flow feel? How does this feature feel? How does this word feel? How does this sentence feel? How does this paragraph feel? How does this website feel? How does these colors feel? Because…
`0:48:53`
prove that. I'll never say justify that. That's just not terminology or lingo that we ever bring up. It's not a way. It's, how do you feel? It's not like, how certain are you? I try to tend to shy away from anything that's about certainty. We're not after certainty…
`0:49:40`
And eventually go yeah, yeah, that's it. That's it. That feels right. This kind of advice comes up a lot actually on this podcast, especially for product managers, that there's a lot of power in just trusting your instincts and not just being this kind of unbiased participant in a product team, having actual…
`0:50:27`
Is it trust people that have a lot more experience more because not everyone's going to have the right instinct? It's true. Look, Brian's probably one of the greatest CEOs around today, but I like small businesses. So he knows how to run a bigger organization. I wouldn't. So I can't really…
`0:51:12`
I'm curious about what other products they think are good. I'm curious about what they've seen that they admire or who they... I'm always asking about that because that helps me get a sense of who they are and what lens they see the world through and what kind of influences they're…
`0:52:00`
do with this? And I want to see where people go with that. To me, that is where you can see they don't have any time to think. So where does their gut go? What are their instincts? Where do they arrive after having to riff on the spot with something? So what's behind what…
`0:52:51`
has a good gut instinct on where to go. And it almost doesn't necessarily even matter where they go with it because this is raw, just raw gut. But I want to see that they have one and they're willing to lean into it and not be afraid of saying things that may not make…
`0:53:37`
more of a, let's call it an academic product person, which can be very fine at other places, but it wouldn't really work here. That's really great advice for someone looking for someone that has a good instinct and gut. And I think it's interesting because that's often the opposite, what you…
`0:54:25`
You could see their time management skills were off and they focused on the wrong things. That is not a go for me, that's a no go. What's a go is that's a clever design, well executed, thoughtful, clear, and here's where they could take it from here on out if they had…
`0:55:12`
Great clarification. I completely agree. This episode is brought to you by Wix Studio. Your agency is just landed a dream client, and you already have big ideas for the website, but do you have the tools to bring your ambitious vision to life? Let me tell you about Wix Studio, the new platform that lets agencies…
`0:55:58`
capabilities even further with hundreds of APIs and integrations. You know what else? The workflows just make...... APIs and integrations. You know what else? The workflows just make sense. There's the built-in AI tools, the on-canvas collaborating, a centralized workspace, the reuse of assets across sites, the seamless client handover. And that's not…
`0:56:47`
to fall flat on your face, basically. I have seen people who try to adopt, let's say, Shape Up, and they come back six weeks later and they're like, "This sucks. This doesn't work." I'm like, "I'm not surprised to hear that. Tell me how you did it." And then, they explain…
`0:57:35`
You just cannot do it physically. If you can't do it physically, you can't do it this way. I think that's what I've seen, is these rapid like, "All right, starting tomorrow, we're starting Shape Up." It's like, well, no, it's not going to work. Unless you say we're…
`0:58:22`
we don't do it again, because I don't think we know what went wrong. I think we can spend a long time trying to analyze it and we're going to find something that we can agree on, and it tends to be what you can agree on so you can move on. But that…
`0:59:12`
reason. You've seen this approach work at traditional companies, I imagine? It's not just companies that work in your way where there's no investors, they're not obsessed with growth? You've seen Shape Up implemented at traditional public type companies? Yeah, it's usually smaller teams. It's not like Airbnb, Brian's…
`0:59:57`
Or it could be this idea of appetites versus estimates, and they can work that into the way they work. Take whatever works. You don't have to go wholesale on any of these things. Awesome. A second question comes from Leo Polovets, one of my favorite VCs. He works at Susa Ventures. He asked the question…
`1:00:45`
Essentially, working on one sculpture, and constantly tweaking it and chiseling it and just polishing it, and just making it better and better, and better, and better, and better. I still thoroughly enjoy working on Basecamp. But a few years ago, we built this new thing called HEY, HEY.com email service, because we just felt like…
`1:01:34`
And then, a few years ago, we go, "You know what? We're makers. Let's be honest about ourselves." I'm talking about me, and I was talking about David. But we were just like, "We want to make more things again. We have some more ideas. Why are we suppressing ourselves? Let's not do…
`1:02:23`
back, I'd go, "I would probably answered it differently," or, "I don't even agree with the way I answered that." There's a million things like that happening all the time. But in terms of big things, I think that's the best example I can come up with. It's clear that you've…